Last updated: 21/10/2023

Protecting your privacy as a valued customer and website visitor is paramount to us at Cottage Cabins. We strive to maximize the services we offer while ensuring the confidentiality of the information you provide. Our practices align with the Australian Privacy Principles, and we encourage you to read our privacy policy carefully:

INFORMATION COLLECTION

During your interactions with our website or use of our products and services, we may collect the following details about you: name, company name, email address, telephone number, credit card details, billing address, geographic location, IP address, survey responses, support queries, blog comments, and social media handles ('Personal Data').

Please note that our services are not intended for individuals under 18, and we do not knowingly collect Personal Data from anyone under 18. If we become aware that a child under 18 has provided us with Personal Data, we will promptly delete the information. If you are a parent or guardian and suspect that your child provided us with Personal Data without your consent, please contact us.

You have the option to review, correct, update, or delete your Personal Data by logging into your account or contacting us directly for assistance.

HOW WE USE YOUR INFORMATION

We use the collected data to provide our services to you, including communication, technical support, updates and offers notifications, valuable content sharing, customer satisfaction assessments, issue diagnosis, and personalized website experiences.

Marketing communications will be sent to you only if you have requested or subscribed to them. If you wish to opt-out of our marketing communications, you can do so by unsubscribing or contacting us through email.

Non-Personally Identifiable Information: We also use aggregated and anonymized data to improve our services, such as website administration, generating reports and analytics, advertising our products and services, identifying user preferences, and meeting general customer needs.

Please be aware that any information you voluntarily make public, such as blog comments and testimonials on our website, will be visible to others. Even if you remove this information later, copies may remain on cached and archived pages on other websites or if others have copied or saved the content.

STORAGE AND SECURITY OF YOUR INFORMATION

We take reasonable measures to protect the confidentiality of your Personal Data while it is in our possession or under our control. All information received from you is stored and secured on our servers to prevent unauthorized access or use. Credit card information is encrypted before transmission and is not stored on our servers.

To provide our services, we may transfer information, including Personal Data, across borders for storage and processing in countries other than Australia. However, any such transfer will occur only to countries with adequate privacy protections.

We retain your personal information for as long as needed to provide services and comply with legal obligations, resolve disputes, and enforce agreements.

In case of a security breach that compromises your Personal Data, we will promptly notify you as required by applicable law.

COOKIES AND PIXELS We use cookies to analyze website traffic, offer social media sharing and liking functionalities, and improve the overall visitor experience. Cookies are small files placed in your web browser that collect information about your web browsing behavior, but they do not access stored information on your computer or any Personal Data (e.g., name, address, email address, or telephone number). Most web browsers automatically accept cookies, but you can modify your browser settings to reject cookies, which may limit your full access to our website.

Additionally, cookies and pixels may be used to display relevant ads through third-party services like Google Adwords and Facebook Adverts. These ads may appear on our website or others you visit.

SHARING YOUR INFORMATION WITH THIRD PARTIES

We never sell or deal in Personal Data or any customer information.

Your Personal Data is disclosed to third-party suppliers only when required by law, for goods or services you have purchased, for payment processing, or to safeguard our legal rights. If we share your Personal Data with a service provider, we ensure their compliance with our privacy standards as described in this policy and according to applicable law. Our contracts with third parties prohibit them from using your Personal Data for purposes other than those for which it was shared.

DISCLOSURE OF YOUR INFORMATION

On certain occasions, we may need to disclose specific information, including your Personal Data, to comply with a legal requirement. This includes adhering to a law, regulation, court order, subpoena, warrant, responding to a legal proceeding, or upon request by a law enforcement agency. Your Personal Data may also be used to protect the rights, property, or safety of www.cottagecabins.com, our customers, or third parties.

In case of a change of control in any of our businesses, such as through a merger, sale, or asset transfer, customer information, including Personal Data, may be transferred to a purchaser under a confidentiality agreement. We will disclose your Personal Data only in good faith and if required under any of the above circumstances.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites for your convenience. Please be aware that these links do not constitute sponsorship, endorsement, or approval of the linked websites. We are not responsible for the privacy practices of such external sites. When leaving our website, we encourage you to read the privacy statements of each website that collects personally identifiable information. This privacy policy solely applies to information collected by our website.

CHANGE IN PRIVACY POLICY

We may modify this policy at any time, in our sole discretion, to ensure it remains current. All modifications will be immediately effective upon posting on this website. We encourage you to periodically review our privacy policy.